Frequently Asked Questions

Use the menu below to find answers to common questions at Puppies Australia.
If you have further questions, contact our team here.

What aGE CAN I TAKE HOME MY PUPPY?

8 weeks old is the legal age you can take your puppy home.

wHAT DO WE FEED OUR PUPPIES, WHEN, AND HOW MUCH?

Your puppy is eating Cherish Playful Puppy and Prime100 Chicken and Rice Meatloaf. The amount you feed your puppy and when will be in the puppy information booklet you receive with your puppy.

How many vaccinations does my puppy need?

Your puppy will need 3 vaccines - we give our puppies: 1st - C5 at 6 weeks, 2nd - C5 at 10 weeks, 3rd - C5 at 14 weeks.
If you take your puppy at 8 weeks they will come with their first vaccines. It will then be your responsibility to book in for the next two (the next dates for this will be in your puppy booklet). If you take your puppy at 10 weeks old, you will need to book in for their 14 week old vaccine. If your puppy is over 14 weeks old, they will be fully vaccinated for you.

Do you recommend crate training?

Yes, we highly recommend crate training. Crate training allows your puppy to feel safe and secure at night and assists toileting accidents. It gives you peace of mind that your puppy is safe when unsupervised.

Can i have a puppy when i work fulltime?

Yes of course. When working full time we recommend enrolling your puppy into puppy day care or getting a dog walker for atleast a couple of days a week. This will keep your puppy busy and very well socialised.

can we come choose a puppy, and meet the parents?

Yes of course. We would love for you to come and meet us and our fur babies. When coming to choose a puppy you will need to book appointment between 10am to 4pm, 7 days a week. You can choose between 3 puppies to view in your 45min appointment. Book an appointment here.

Where are you located?

We are located in Rosedale Vic 3847.

Where do you deliver?

We deliver to Melbourne, interstate, and internationally. Please contact the puppies Australia team to discuss delivery options & fees.

what does my puppy come with?

Your puppy will come with a puppy booklet which contains all their vet checks, vaccine card, information on their parents, information on how to look after your new puppy, microchip form and sale contact. There is an optional Puppy Pack for additonal fee that can be shipped to you approximately one week prior to the arrival of your puppy to ensure you are puppy prepared. For more information on the Puppy Pack, click here.

does my puppy need puppy milk when it comes home to us?

No. Your puppy will already be weaned, weaning starts at 3-4 weeks of age.

what is the difference between toy and mini cavoodles?

Toy are smaller in size and shorter in the legs. Mini's are taller in the leg and bigger.

What's f1 and f1b mean?

F1 is the first cross of that specific breed, both parents are pure bred. For example f1 - cavalier x poodle
F1b is where one of the parents is already a cross and the other parent is pure bred. For example Cavoodle x Poodle

has my puppy been groomed before?

Yes, we bath our puppies from a young age. This includes weekly cleaning or their ears, nail trims and hair. We also train them slowly with a exposure to the feeling and noise of a hair dryer.

has my puppy been socialised?

Yes this is one of our main goals here at Puppies Australia. We handle our puppies everyday from birth and from 4 weeks old this is when they can come away from mum for playtime everyday, learning new things and gaining confidence by interacting with our team members, and playing with other breed of puppies. This happens everyday until they leave us for their forever home.

when should i start puppy training school?

We recommend you start puppy training school immediately with your puppy.

will my puppy be toilet trained?

Your puppy has started toilet training. We have started training them on puppy mats, grass mats and also doggie door trained - we recommend you install a doggie door as this is a great way for them to learn to go outside for toilet breaks - this is what they are use to.

why are puppies australia puppies dearer than private sellers?

There is a lot of time and care that goes into each one of our puppies, from great health care and socialisation, our dogs are cared for over a 24h period everyday receiving only the best.

is puppies australia a puppy farm/mill?

Puppies Australia is NOT a puppy farm/mill.
Puppy Farms/Mills are establishments that breed puppies for sale on an intensive basis, in cramped conditions that are cruel and in-humane with little concern for their needs.
Puppies Australia is a commercial dog breeding facility approved by the Victorian Government due to our high ethical standards. Victoria is the only state that has banned the operation of Puppy Farms/Mills, other states are not as regulated as us.
We love our dogs and provide them with the best care, our dogs are never left alone, we have amazing staff that live on site and give 24h care. We make sure we always exceed the care for our dogs, giving them enriched lives with the love and care they need to become beautiful companions.

How can I reserve a puppy & is my deposit refundable?

Our puppies are ready for adoption at 8 weeks of age. We take reservations for upcoming litters, and puppies prior to this age. If you wish to reserve a puppy and don't want to miss out, you can contact us and place a $200 AUD non-refundable deposit. *This deposit is only refundable if we are unable to provide you with your desired puppy or specific breed within 12 months. Contact us for more information.

How do I confirm Puppies Australia is a registered breeder & not a scammer?

Visit the Victorian Government's Pet Exchange Register and enter our breeders source number (BR101360)

Pet Exchange Register https://per.animalwelfare.vic.gov.au/

We are registered with our local Wellington Shire Council ( https://www.wellington.vic.gov.au/
Visit Central Animal Records and search the puppy microchip number displayed on the puppy profile

Central Animal Records https://car.com.au/